Contact Us

We are a small team and we answer every message ourselves.

Email

support@rubalume.com — for orders, returns, product questions and anything else. We reply within 1 business day, usually sooner.

Before you write

If your question is about delivery times or what happens when an order ships as 2 parcels, our Shipping Policy covers it. If it is about sending something back, start with our Return and Refund Policy — returns need an authorisation from us before you post anything.

Or use the form

Leave your message below and it reaches the same inbox.

Contact form